"I'm so glad I took a chance on Rapid Response. Boyd's bid for 2 carrier a/c units and 1 carrier furnace was so much better than any other bid I received. They installed on time and fixed all issues even after warranty.
Thanks for the great work. I will definitely recommend your company".
I had two other companies come out and take a look at our furnace and they told me that my control board was shot. One company even charged me a $79 diagnostic fee for a false answer! This company came in and had it working within 5 minutes since it was just a loose fuse. They did NOT try to sell me something I didn't need or make up something to repair. I have never left a Google review before but this company sure deserves it. It was nice to finally deal with an honest repairman. I will definitely use them again!
I just had Boyd install a heater in my garage. His guys showed up on time, and were clean and professional. The work was done in a timely manner, and they cleaned up after themselves. Best of all the heater works just as I had hoped. I can now work out there in the winter. I highly recommend Boyd and his company. They do good work in a timely manner at a fair price.
My new go to HVAC guy.
Super responsive about coming out and helping the day I called when everyone else was weeks out. Made stick work of the issue.
Called for minor issue and was given some great advice that lead me to get my whole furnace replaced. There was no pressure to do so; Jordan was knowledgeable and gave me an education that lead me to make that decision myself. They helped me not only keep me and my family comfortable, but safe as well.
I HIGHLY recommend these guys to anyone that needs any sort of HVAC work done. Awesome work and very reasonable prices.
These people are quality, genuine, straightforward, and honest. After my initial experience, they have a customer for life and I would recommend them to anyone.
Had Jordan come out SAME DAY I called in to get a second opinion on my HVAC and water heater. Previous group said I wasn't up to code, and needed to replace a few things totalling $3000 in repairs that was quoted.
Jordan came in, educated me, called the individual who is over the code system in Utah, and walked me through exactly what was needed. Saved me $3000 while educating me. Phenomenal experience
Boyd is a great guy ! Gave Me an awesome affordable system ! Works great! Definitely will recommend them !
Professional and high quality work! Saved their number. I'll be using them again. Nice to find quality work at a good rate.
We came home from vacation on a Sunday afternoon around 2 pm to find our A/C unit not working. Of course on the hottest weekend of the year.
I immediately started calling (only 4.5-5 star rated) companies in an attempt to find someone that would come out and take a look at it asap.
Boyd at Rapid Response was the ONLY one that offered to come out that evening. I could tell when I originally called he was with family, I could hear kids in the background. He told me he could be out in a couple hours. He was there as promised and determined our unit was not repairable. At that point I thought we would be looking at a week or more out to get a new unit ordered and get on the schedule for the replacement. Not the case, he had Daniel, one of his technicians at our house at 9:30 am the next day. Daniel was prepping the area for the new equipment and Boyd, the owner, showed up 30 minutes later with the new A/C. They were amazing and did a terrific job!!!! They will be back in the fall to check up on the new unit and our furnace to make sure we are all set for winter.
I highly recommend this company!!
I honestly wish I could give these guys a 100 star review. I called them on a Thursday night to come look at our AC unit because it wasn't working, they came the next day on Friday and were very efficient and quick in telling us all the facts. Unfortunately we needed to replace our unit. They were booked until Monday, I expressed concern about the heat because of our newborn baby and they were very understanding and worked us in (even though I'm sure this was inconvenient for them). They came early the next morning and had it all done by 1 pm. They were kind in explaining the why to us which made me feel better that we weren't being scammed. I will never use another hvac company. You CANNOT go wrong by using these guys.
The tech was friendly and knowledgeable. He got our AC up and running much faster and at a much lower price than they originally quoted us. These guys have our business if our AC craps out again.
I called Boyd with my concerns on my energy bill. I scheduled the appointment and their technician Jordan was prompt, polite and pin pointed my issue within minutes. Jordan also recommended a better filter than what I am currently using to help efficiency, so I am grateful for that. Big shout out to Rapid Response Heating and Air for their quality, professional and honest workmanship. This is hard to come by anymore, so with that being said, I highly recommend giving this business an opportunity to earn your business. I will be recommending their business to my family and friends.
Long story short, I NEED my AC in the summer. When my AC stopped working in June, I started freaking out. Other companies were booking a week out, these guys made time for me the next day. They're awesome. On time, polite, friendly, professional. It was a small fix, but I'm extremely happy. They will be my first call every time.
We called late in the afternoon on a Friday of a really hot weekend to see if someone could come figure out why our AC wasn't working. Our entire HVAC system had been replaced only 2 years previously. Boyd and his guys came a few hours later and repaired the parts of our system that had been neglected and explained why it stopped functioning. Our home was cool again the same day. They were honest and upfront through their visit and kept us updated along the way. We immediately signed up for their maintenance program to ensure the longevity of our new equipment. I'm so glad we found Rapid Response Heating and Air (after dealing with different companies who only applied bandaids to issues that needed to be addressed more thoroughly). I would recommend Rapid Response Heating and Air to anyone!
Boyd and his team did an excellent job installing a new furnace after it was determined that the old one was leaking carbon monoxide. They also corrected a myriad of problems with the furnace exhaust. They were polite, kind, respectful and clean. My home is safe and warm thanks to Rapid Response Heating & Air.